One desk. One person.
Every detail.
Your requests are looked after by a single concierge who knows your preferences, your household and your pace. Nothing is passed around, nothing is forgotten.
Private by default
Your requests, movements and preferences are never discussed outside your desk. Discretion is not a feature, it is the starting point.
Single point of contact
One concierge follows your request from first message to final confirmation, and stays with you for the next one.
A considered response, always within 24 hours
Most requests are acknowledged far sooner. When something is urgent, say so and we will treat it that way.
Globally connected
One desk with reach into London, Paris, Dubai, Monaco and wherever the season takes you.